I need a little help getting a song out of my head. Well, not even a song but a mere jingle. It's at least 20 years since I heard it, but it's still with me - the mother of all earworms. And there's a story that goes with it.
We're all familiar with public opinion polls. There was a time in my memory, however, when the only people who knew of the existence of polling were "in the trade." I always thought they were interesting, even before USA Today turned them into forms of public entertainment. I'm interested in advertising, and I'm also interested in statistics. I'm an avid follower of politics. And politics is really just exactly like advertising. I may not come across this way when I'm writing in The White Lodge because it isn't usually relevant to what The White Lodge is supposed to be about, but in the "world" - or real life - I have these other interests.
Fear not! I've no intention of revealing too much of the ordinary. But there is a real person behind all the fanciful stories. The White Lodge is a place where the ordinary is transfigured into a more appetizing form.
My earworm is a little song many of you will remember. I can't sing it. (Well, I can, but you can't hear it). If you know it, however - if you're old enough to remember when cigarette commercials were still on television - it will probably come back to you as soon as I give you the words.
"Winston tastes good like a cigarette should."
Ring any bells? It's a very simple one. When I hear that jingle (now in my memory) it strikes me as simplistic, unimaginative, and absolutely brilliant. It's a sterling example of audio retentive advertising.
In my real life I am acquainted with the creator of Mr. Wimple - the "Please don't squeeze the Charmin" man. He tells a story - (well, he tells many stories) - about how the original character concept for the pitchman who would become Mr. Wimple was actually quite different. Originally, they had conceived of a romance novel hero for the role - a Fabio type. The target was housewives. The appeal was to romantic fantasy fulfillment. It seemed a perfect fit.
So, my friend's agency did some tests. A few spots were storyboarded and an actor was chosen to be suitably hunky. They then brought in some housewives to participate in focus group testing, and in the process decided to scrap the whole "Fabio" idea in favor of the mild-mannered, non-sexually-threatening Mr. Wimple. Why?
Well, what they discovered is that while housewives do indeed enjoy reading Romance novels and fantasizing about hunky guys with Latin accents they preferred to do this in the privacy of their minds rather than in the public forum of broadcasting. What was OK in the bed side book was inappropriate for the television set.
When these focus group housewives were surveyed a majority of them were turned off by the romantic leading man hunk. The general opinion was that he posed a threat not only to their family lives but also exposed something they preferred to keep their own special little secret.
Now, we all know the romantic pitchman works well with other products. We've seen him pitching I Can't Believe It's Not Butter (which I can), and other... things. For whatever reason it works with some unlikely products, but my friend's agency decided it was not going to work with Charmin, based on their polling data.
Political organizations do exactly the same thing to determine how best to pitch their product. They use the same survey methods. They employ the same experts employed by advertisers. Television networks do this too when they want to float a new program idea by a cross-section of likely viewers. There's big money in it. Always was.
The jingle I can't get out of my head this morning also has a story connected to it, also told by my friend the Mr. Wimple guy.
One of the things survey-taking companies need to do, if they are going to be considered accurate, is to survey their surveys from time to time. Gee, that sounds funny. But in truth, a survey is only as accurate as the group being surveyed is genuinely representative of the vast majority of people who are not being surveyed, and probably never will be. The survey group has to be very carefully chosen. There's a science to it.
Look at it this way: Every time you hear the phrase "survey of 900 likely voters," or something like that, remember to add something onto it. Such a poll is really a survey of 900 people who say they will vote and are willing to participate in a survey. This begs the question: What kind of person participates in surveys? This is precisely the kind of question pollsters need to be able to answer in order to ensure their surveys show an accurate result once actual votes are counted or actual product flies off the shelves. (Or not, as the case may be).
Many genuine, or serious, survey agencies are connected to universities. Others maybe not. Generally speaking, TV network and newspaper polls are not to be taken very seriously because they are usually taking their poll with a predetermined outcome which will advance their editorial position - whatever that might be. News is an entertainment medium, like any other, that must compete in order to survive in the market.
So, in the service of surveying the accuracy of surveys, a sample group of Non Smokers were asked to participate in a survey one of the questions of which was "Which brand of cigarettes is the best tasting?"
Well, how would a group of non-smokers be able to answer this question from experience? They can't - at least not from the experience of having tasted it for themselves. But "experience" means everything we hear, see, read, are told, are taught, or everything that comes into our minds and stays there.
Overwhelmingly the non-smoking survey participants replied "Winston." Why?
Because "Winston Tastes Good Like A Cigarette Should." That's why.
Brilliant, yes? Evil. But brilliant.
I trust no source for information about what is happening in the world outside of my direct line of vision. I trust no source at all - none. Some seem to be proven more reliable than others, but that's not good enough. You see, the television, radio, and other entertainment media outlets have almost total control over what comes into the minds of people trying to make informed decisions about whether to buy Charmin or Scott Tissue, or vote this way or that, or think - what to think, how to think; what to think about, what not to think about. Truth.
Principle - that is, unchanging, impermeable values we know to be real - are to be the only viable basis or foundation upon which to make any decision of this kind.
In the meantime, any suggestions about songs I can use to drive out this bothersome earworm would be greatly appreciated. I give Green Stamps...